What a dead pixel looks like

A dead pixel is a pixel that no longer receives power. It usually appears as a black dot on white and colored fields, because the pixel stays off while everything around it lights up. On a black field it disappears.

What a stuck pixel looks like

A stuck pixel has one subpixel — red, green or blue — held on. It shows as a small colored dot that is easiest to spot on a black field, and it changes appearance as the background color changes.

Hot pixels: the third variant

A hot pixel has all three subpixels fully on, so it shows as a bright white dot on an otherwise black field. Like a stuck pixel, it vanishes on bright backgrounds and stands out on dark ones.

How to tell which one you have

Open the dead pixel test and cycle through solid black, white, red, green and blue:

  • Dark dot on white and colors → likely dead.
  • Colored dot on black (red, green or blue) → likely stuck.
  • White dot on black → likely hot.

Note the location and which fields the dot appears on. That description is exactly what a pixel policy usually asks for.

Can you fix a dead or stuck pixel?

Be skeptical of pressure and "pixel massage" methods — pressing on the panel risks causing more damage than it fixes. Stuck pixels sometimes recover on their own after the display runs varied content for hours or days. Dead pixels essentially never do. Nothing here is guaranteed, so judge from what your panel actually does over time.

Does the difference matter for a return?

Often yes: some policies count dead and stuck pixels separately, or tolerate a certain number of each. Record your observation in a guided inspection report, compare it with the seller's policy, and raise it inside the return window while an exchange is still easy.